| Item | Information |
|---|---|
| Seller | Midori Promotion Co., Ltd. (緑プロモーション株式会社) |
| Representative | Hitohito Shimizu (清水 敬仁) |
| Address | 3-3-24 Kurihara, Niiza, Saitama 352-0035, Japan |
| Telephone (e-commerce inquiries) | 050-1721-9960 |
| Contact | support@torima.ai |
| Official website | https://torima.ai/ |
| Company website | https://www.midori.promo/ |
| Products | Digital downloads, including e-books, illustrations and audio. No printed books, CDs or other physical items are shipped. See each product page for contents, file formats, sizes and included languages. |
| Prices | Shown on each product page. Prices for Japan include consumption tax. International prices, taxes and currencies may vary by sales region. Check the billing currency and total at checkout before placing your order. |
| Other charges | You are responsible for download data charges and internet connection fees. Digital products have no shipping charge. For currency conversion and similar fees on international purchases, check your payment provider's terms. |
| Payment methods | Credit cards and other methods displayed at checkout. |
| Payment timing | Payment is confirmed when you place your order. The date funds are debited depends on your payment provider's rules. |
| Delivery method and timing | After payment is confirmed, download links are automatically emailed to the address used for your purchase. If the email does not arrive or files cannot be obtained, contact us with your order number. |
| Returns and cancellations | Due to the nature of digital products, we generally do not accept returns or cancellations after purchase for personal reasons. If files are corrupt, content is missing or a download fails, contact us with your order number and details. After reviewing the issue, we will provide working files or other assistance. If the problem cannot be resolved, we will refund the affected product. Accidental duplicate purchases are handled individually after reviewing the orders. This policy does not restrict your rights under applicable law. |
| System requirements | You need an internet connection, sufficient free storage, and software and a device capable of opening the formats listed on each product page. Extract ZIP files before use. |
| Sales periods, quantities and other conditions | Any such conditions are shown on the relevant product page. |
Effective date: October 12, 2026