Contact the Torimai official shop
For questions about products or orders, email support@torima.ai.
For a purchased item, including your order number and a description of the issue helps us check it promptly. You do not need to email payment details or passwords.
We review and reply to inquiries in turn. Depending on the question, a reply may take some time.
Telephone (e-commerce inquiries): 050-1721-9960
We may be unable to answer the phone. Email is the best way to reach us.
Operator
Midori Promotion Co., Ltd. (緑プロモーション株式会社)
Representative: Hitohito Shimizu (清水 敬仁)
3-3-24 Kurihara, Niiza, Saitama 352-0035, Japan
Company website: https://www.midori.promo/
Torimai official website: https://torima.ai/
Effective date: October 12, 2026